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Doing business with us

How to contact us about existing contracts, find supplier opportunities and get other procurement information.


We use public sector framework agreements where appropriate to source our goods and services.

How we manage the tender process

We use our sourcing portal to advertise opportunities and to manage tender and quotation processes.

Queries about existing contracts

For all procurement queries, please email our Commercial Services team.
Please email all invoice or payment queries to our Finance team. 

Invoicing and getting paid

In order to ensure all suppliers meet our commercial terms and to continue to pay your invoices in a timely manner, we need you to do the following:

  1. Request an approved purchase order (PO) before fulfilling any order  
  2. Agree to our standard terms and conditions
  3. Quote the corresponding PO number on every invoice, failure to do so will result in the invoice being returned and payment refused
  4. Send invoices electronically to [email protected]

Useful links

The Modern Slavery helpline provides 24 hour information and advice, and an online reporting function through the website. You can can contact them on 08000 121 700.