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How to appeal your score

You'll need to contact our insolvency risk partner if you want to appeal your scheme’s mean score, levy band and levy rate.

Get levy help and support

Find out where to get help with any levy queries. 

Information for levy payers during COVID-19

We�re here to help, so please check the information below and contact us if you have any questions. Levy payers Contingent asset documents� Our requirements for submitting contingent asset documents have changed.� Please don�t send us hard copies of documents. You should:

What happens if your employer becomes insolvent

Find out more about what happens if your employer becomes insolvent and the PPF assessment period.

How to make a complaint

What to do if you want to make a complaint or request a review of a decision we’ve made.

Who we protect

Everything you need to know about the type of pension schemes we protect.

Frequently asked questions about the European Court of Justice Hampshire ruling for FAS members

In 2018, the Court of Justice of the European Union (CJEU or ECJ) ruled that individual members of pension schemes should receive at least 50 per cent of the value of their accrued pension benefits in the event of employer insolvency. In May 2020 the Administrative Court heard a challenge brought against us by a number of members to the way we�re implementing the ECJ�s Hampshire ruling, and to the lawfulness of the PPF compensation cap.�