How FAS members can manage their benefits online

Our member website helps you look after your benefits. You can use it whenever you like, and it’s easy to find the information you need, at a time that best suits you.

What can I do online?

When you join the member website, you can:

• Change your personal details and upload documents
• Update your address and contact details (don’t forget to tell us if you move so we can keep in touch)
• Nominate a beneficiary to receive payments from us after you die
• Send us secure messages, even when we’re closed
• View your correspondence with us. If you’re expecting a letter from us, you can even read it online before it arrives in the post.

If you haven’t yet retired you’ll be able to:

• Start your FAS payments online, using the Retire Online feature 
• Use the Benefit Modeller tool on our website to see how your FAS assistance payments would change if you choose to take a tax-free cash lump sum on retirement (if you’re eligible)

If you’re already receiving your payments then you’ll also be able to:

• Change your bank details online 
• View and print your P60s and payslips 

What you’ll need to register

Registering for our member website for the first time is easy. 

You’ll need your:

• Date of birth
• National Insurance number
• FAS reference. (this is on all correspondence from us)

You can also read our step-by-step guide on how to register.