04.05.2021
We use these measures to monitor our activities across the business.
Key figures |
2019 |
2020 |
PPF reserves |
6.1bn |
5.1bn |
Actuarial labilities |
23.1bn |
28.7bn |
Investment return |
5.2% |
5.2% |
Funding ratio |
118.6% |
113.4% |
Assets under management |
32.1bn |
36.1bn |
Probability of success |
89% |
83% |
Cost per member per year |
£62 2018/19 |
£57 2019/20 |
PPF levy collected |
561m |
567m |
PPF benefits paid |
775m |
860m |
PPF members (in payment) |
165, 955 |
PPF members (deferred) |
110, 625 |
FAS members (in payment) |
76, 167 |
FAS members (deferred) |
71, 651 |
Members in PPF assessment (at 31 March 2020) |
147, 783 |
Number of employees (at 31 March 2020) |
433 |
Customer satisfaction score |
97.4% |
