We work hard to be inclusive of everyone and to make sure all our members have the best possible experience when dealing with us. Please let us know if you, or someone you care for, need a little extra help when communicating with us.
Our previous article about implementing the European Court of Justice ruling gave you an overview of our interim approach to calculating any increases due and provided some illustrative examples of what it might mean in practice for members.
We’re launching a forum with the aim of improving communication between us and defined benefit (DB) schemes of small and medium-sized enterprises. We’re keen to hear from anyone representing an SME scheme who would like to be part of the conversation.
Each year we update our actuarial factors to make sure they’re actuarially equivalent, so the cost to us of providing each member's compensation is the same regardless of the choices they make.
Today we’ve published our 2019/20 annual report and accounts outlining how we performed over the last year. For the first time, we’ve published an online version to make it more accessible.
In our first direct investment into the UK social housing sector we've helped Monmouthshire Housing Association secure an £85m deal to refinance its entire loan portfolio.
Today we’ve published our Business Plan 2020/21, outlining how we’ll continue to protect our members in a volatile market while setting new standards.
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