Our ICARE Award winners

The awards give our employees the opportunity to nominate their colleagues around the business who deserve to be recognised for their efforts. 

Our ICARE values are made up of five key behaviours: 

Integrity – doing the right thing
Collaboration – working as one
Accountability – owning our actions and their outcomes
Respect – valuing every voice
Excellence – being our best 

All nominations are reviewed by the Senior Leadership Team before a shortlist is presented to our Executive Committee (ExCo) who select the winners.

This year we had almost 50 nominations, with seven winners in our virtual award ceremony including:

Abdul-Hasseb Mahmood, Senior Contact Centre Advisor 
Claire Lefort, Commercial Manager
David Breslin, LDI Risk Manager
Katy De Freitas, Pensions Administrator
Matthew King, Contact Centre Team Leader
Michael Ellison, Desktop Support Analyst
Victoria Richards, Resolutions Team Leader

A huge thank you to all those who got involved in this year's awards.