Recognition for excellent customer service

Professional Pensions Rising Star Awards 2019 -  we won the award for Best Training Scheme

The Institute for Customer Service 2018 – ServiceMark Accredited

UK Customer Satisfaction Awards 2017 – Best Customer Experience

UK Customer Experience Awards 2016 – Customers At The Heart Of Everything (shortlisted)

MHR Impact Awards – New Customer Project of the Year (shortlisted)

 

Awards celebrating professional achievement

Women in Pensions Awards 2019 - we had seven nominees, with Elaine Wiscombe winning Pensions Administrator of the Year

Professional Pensions Rising Star Awards 2019 - Sara Protheroe won Excellence in Customer Services and Communication

Professional Pensions Rising Star Awards 2019 - David Rix won Administrator of the Year 

Croydon Business Excellence Awards 2019 - Apprentice Employer of the Year 

Queens University Belfast QMS Awards 2018 - Eddie Doyle won the Award for Mentor Recognition

The Lawyer Awards 2018 - we won In-house, Not-for-profit Team of the Year award

Women in Pensions Award 2018 – Sara Protheroe won Administrator of the Year

ICSA Awards 2017 – Governance Professional of the Year won by Katie Hollis

IPE Awards (Prague) 2017 – a Lifetime Achievement award for our former CEO Alan Rubenstein

Lloyds Bank National Business Awards 2017 – Alan Rubenstein is awarded Keys Business Concierge Leader of the Year

PRCA City and Financial Awards 2017 – Best Crisis Communications Campaign

Portfolio Institutional Awards 2017 – Best Risk Management

 

Awards for excellence in the finance and investment industries

Institutional Investor Peer-to-Peer Awards 2019 - Best Use of Fixed Income

Alternative Investments Institute Peer-to-Peer Awards 2019 - Best Use of Private Debt - Purna Bhudia

Alternative Investments Institute Peer-to-Peer Awards 2019 - Alternative Investments Team of the Year

Institutional Investor Alternatives and Private Markets Peer to Peer Awards  2017 – Best Use of Private Debt

Institutional Investor Peer-to-Peer Awards 2017 – Best Use of Equity - Andreas Anthis

Investment Pensions Europe Awards 2015 – Best Industry-wide Pension Scheme

Portfolio Institutional Awards 2015 – Best Risk-managed Scheme and Best Scheme (over £1 billion)

Institutional Investor Pan-European Peer-to-Peer Awards 2017 –  Best Use of Equities and Best Use of Private Markets awards